If there are nine people in a room and every person shakes hands exactly once with each of the other people, how many handshakes will there be? How can you prove your answer is correct using a model ...

Benito Piuzzi is the COO of Lakeview Loan Servicing and former McKinsey consultant where he specialized in large-scale transformations. Problem-solving is a core competency needed in any business to ...

When people think AI, they often think big, such as curing cancer or solving climate change. Everybody is dreaming up the biggest problems possible and attempting to solve them with AI. Or there’s the ...

If you’re anything like me, or virtually any other entrepreneur, then you like to be in control. That doesn’t necessarily mean that you’re a control freak–although it might–but rather that you’d ...

Tucker, A. L., and Amy C. Edmondson. "Managing Routine Exceptions: A Model of Nurse Problem Solving Behavior." Advances in Health Care Management 3 (2002): 87–113.