Searching for a scalable phone solution for your growing team? Learn which providers made our list of the best cloud phone systems.

Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

Interest in doing the right thing is extending to IT systems beyond AI. This is good, even if mainly motivated by the fear of legal or financial consequences. Years ago, I found myself sitting in a ...

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The upgraded system to manage employee training launches May 13 and will allow for a smoother user experience Starting May 13, Duke staff and faculty who log onto the Duke Learning Management System ...

A part of MGallery Collection, the resort selected the technology to streamline dining, spa, and event operations.

Experts say the incident revealed what can happen when a such a broad spectrum of companies rely on singular cloud provider.

The University of Washington’s troubles with a $340 million IT upgrade is sparking commentary on why software migration projects often go wrong. KIRO reported last week about vendors who haven’t ...